Terms and Conditions

2.1 Research and Analysis Only

All Content on the Platform, including but not limited to quantitative models, statistical outputs, causal analyses, factor decompositions, regime indicators, historical pattern analyses, and any other outputs, is provided exclusively for general informational and educational purposes. The Content represents statistical and historical research only.

The distinction between information and advice is fundamental to your use of this Platform. Statements such as “In 10 historical instances, equities in this sector rose on average 4.2% following this signal” are factual, historical, statistical observations. They are not, and must not be interpreted as, a prediction, guarantee, or recommendation regarding future performance.

2.2 Regulatory Status

Plutonal is not regulated by, registered with, or authorised by any securities, investment, or financial services regulatory authority anywhere in the world, including but not limited to:

• The Securities and Exchange Commission (SEC) in the United States
• The Financial Industry Regulatory Authority (FINRA) in the United States
• The Securities and Exchange Board of India (SEBI)
• The Financial Conduct Authority (FCA) in the United Kingdom
• The Australian Securities and Investments Commission (ASIC) in Australia
• The Monetary Authority of Singapore (MAS)
• The European Securities and Markets Authority (ESMA) or any EU national competent authority
• Any other securities, financial services, or investment regulatory body anywhere in the world

We do not hold and do not represent ourselves as holding an Australian Financial Services Licence (AFSL) or any equivalent licence in any jurisdiction.

2.3 General Advice Warning (Australia)

2.4 AI-Generated Content

Content on the Platform is generated in whole or in part by artificial intelligence and automated quantitative systems. You acknowledge that:

• AI-generated content may contain errors, inaccuracies, omissions, or outdated information, even when presented with confidence indicators
• Probabilistic and statistical outputs are estimates based on historical data and modelling assumptions; they are not predictions
• The Platform’s analytical outputs do not account for all market factors, including macroeconomic events, geopolitical developments, regulatory changes, or other factors that may materially affect investment performance
• Historical patterns are not indicative of future results under any circumstances

3.1 Acceptance

By creating an account, clicking any acceptance button, or otherwise accessing or using the Platform, you confirm that:

• You have read, understood, and agreed to these Terms in their entirety
• You have read and agreed to our Privacy Policy, which is incorporated into these Terms by reference
• You have the legal capacity to enter into a binding contract
• You are not accessing the Platform on behalf of any person or entity who is legally prohibited from using it

3.2 Age Requirement

You must be at least 18 years of age, or the age of legal majority in your jurisdiction if higher, to use the Platform. By using the Platform, you represent and warrant that you meet this requirement. If we discover that a user is under the required age, we will immediately terminate their account and delete their data.

3.3 Geographic Availability and User Responsibility

The Platform is made available globally. However, access to the Platform does not constitute an offer or solicitation in any jurisdiction where such offer or solicitation would require licensing or authorisation that Plutonal does not hold. You are solely and exclusively responsible for ensuring that your access to and use of the Platform complies with all laws, regulations, and rules applicable in your country, state, or territory of residence or access. This includes, without limitation, any laws governing:

• Investment activities and the use of investment-related information
• Financial promotion and the dissemination of financial analysis
• Data privacy and consumer protection
• Taxation of investment income and capital gains

Plutonal makes no representation that the Platform is appropriate for use in any particular jurisdiction. If you are uncertain whether your use of the Platform is lawful in your jurisdiction, you should seek independent legal advice before using the Platform.

3.4 Prohibited Users

You may not use the Platform if you are:

• Located in, a citizen of, or ordinarily resident in any jurisdiction where use of the Platform would be prohibited by applicable law or require a licence or registration that Plutonal does not hold
• Subject to international sanctions or any sanctions administered by OFAC, the UN, the EU, or any other sanctions body
• A person who has previously been suspended or banned from the Platform by Plutonal

4.1 Account Creation

To access certain features of the Platform, you must create an account. You agree to provide accurate, current, and complete information at the time of registration and to update that information promptly if it changes. Providing false or misleading registration information constitutes a material breach of these Terms.

4.2 Account Security

You are solely responsible for maintaining the confidentiality and security of your account credentials. You agree to:

• Create a strong, unique password and not share it with any third party
• Notify us immediately at hello@plutonal.ai if you become aware of any unauthorised access to your account
• Log out of your account at the end of each session on shared or public devices

Plutonal is not liable for any loss or damage arising from your failure to maintain appropriate account security. Any activity conducted through your account will be deemed to have been conducted by you unless you have notified us of a breach.

4.3 One Account Per User

Each user may maintain only one account. Creating multiple accounts to circumvent credit limits, access restrictions, or any other Platform restriction is strictly prohibited and may result in immediate termination of all associated accounts without notice or refund.

4.4 Administrative Read-Only Access (“View as User”)

You acknowledge and agree that authorised personnel of Plutonal may access your account in a restricted, read-only mode (“View as User”) for legitimate purposes, including providing customer support, diagnosing and reproducing technical issues, investigating suspected violations of these Terms, and maintaining the security and integrity of the Platform. When this access is used:

• it is strictly read-only, so no Content is created, modified, deleted, transmitted, or purchased, and no action of any kind is taken on your behalf or in your name;
• it does not grant access to your password or other authentication credentials, which remain encrypted and inaccessible to our personnel;
• it is limited to authorised administrators and is time-limited; and
• each instance of access is recorded in an internal audit log, including the identity of the administrator, the account accessed, and the time of access.

We access accounts in this manner only where reasonably necessary for the purposes described above and in accordance with our Privacy Policy and applicable law.

5.1 Subscription Tiers

The Platform is available under various subscription tiers, each providing a different allocation of Credits per billing period. Current tier details, pricing, and Credit allocations are published on the plutonal.ai pricing page and may be updated from time to time in accordance with Clause 5.5 below.

5.2 Credits

Credits are consumed when you access certain Platform features. The Credit cost of each feature type is disclosed on the Platform. Credits are non-transferable, have no monetary value, cannot be exchanged for currency, and cannot be transferred between accounts. Credits expire in accordance with the terms of your subscription tier.

5.3 Payment and Billing

By subscribing to a paid tier, you authorise Plutonal (or its payment processor) to charge your nominated payment method at the applicable rate on the applicable billing cycle. All amounts are stated in United States Dollars (USD) unless otherwise indicated. Prices are exclusive of any applicable taxes, levies, or duties, which are your sole responsibility.

5.4 Refund Policy

All subscription fees and Credit top-up purchases are non-refundable, except where required by applicable consumer protection law that cannot be contractually excluded. If you believe you are entitled to a refund under applicable law, please contact us at hello@plutonal.ai with the details of your claim. We will assess each claim on its merits in accordance with our legal obligations. Unused Credits are forfeited upon account termination or subscription cancellation and are not eligible for refund.

5.5 Pricing Changes

We reserve the right to modify our pricing, subscription tiers, and Credit allocations at any time. We will provide existing subscribers with at least 30 days’ prior written notice by email before implementing any price increase. Your continued use of the Platform following a price increase constitutes your acceptance of the revised pricing. If you do not accept a price increase, you may cancel your subscription before the increase takes effect.

5.6 Free Tier

The free tier, if and when available, is provided at Plutonal’s sole discretion and may be modified, restricted, or discontinued at any time without notice. Access to the free tier does not create any entitlement to continued free access.

6.1 Permitted Use

The Platform is made available to you for your personal, non-commercial use only, unless you have entered into a separate written agreement with Plutonal that expressly permits commercial use. You agree to use the Platform only in compliance with these Terms and all applicable laws.

6.2 Prohibited Conduct

You agree that you will not:

• Use the Platform or any Content to provide investment advice, financial planning, portfolio management, or any regulated financial service to any third party
• Reproduce, redistribute, publish, sell, license, sublicense, or create derivative works from any Content without our express prior written permission
• Use automated tools, bots, scrapers, spiders, or crawlers to extract data or Content from the Platform at scale
• Attempt to reverse-engineer, decompile, disassemble, or derive the source code of any part of the Platform or its underlying models
• Access the Platform by any means other than through interfaces expressly authorised by Plutonal
• Use the Platform to facilitate market manipulation, insider trading, or any other unlawful activity
• Submit any content or queries that are defamatory, illegal, fraudulent, or that infringe the intellectual property or other rights of any third party
• Attempt to circumvent any access control, security measure, or usage limitation of the Platform
• Use the Platform in any manner that could damage, disable, overburden, or impair its operation or the experience of other users
• Misrepresent outputs from the Platform as your own independent research or analysis in any context, including but not limited to professional advice to clients

6.3 Content You Submit

Any queries, feedback, ideas, or other content you submit to the Platform (“User Submissions”) must not violate any applicable law or third-party rights. By submitting content, you grant Plutonal a worldwide, perpetual, irrevocable, royalty-free licence to use, reproduce, modify, and incorporate such content into the Platform’s services and models, subject to the terms of our Privacy Policy. You represent and warrant that you own or have the necessary rights to make such a grant.

8.1 Ownership

All intellectual property rights in the Platform and its Content, including but not limited to the software, algorithms, models, analytical frameworks, knowledge graphs, databases, visual design, brand assets, and all other proprietary technology and content, are owned by or licensed to Plutonal Inc. All rights are expressly reserved.

8.2 Limited Licence to You

Subject to your compliance with these Terms and payment of any applicable fees, we grant you a limited, personal, non-exclusive, non-transferable, non-sublicensable, revocable licence to access and use the Platform and view its Content solely for your own personal, non-commercial informational purposes. This licence does not permit you to download, copy, reproduce, distribute, publish, transmit, modify, or create derivative works from any Content, except as expressly permitted in writing by Plutonal.

8.3 Feedback

If you provide Plutonal with any feedback, suggestions, or ideas regarding the Platform, you acknowledge that we may use such feedback without restriction and without any obligation to compensate you or treat such feedback as confidential.

8.4 Third-Party Intellectual Property

The Platform incorporates Third-Party Data from various market data and financial information providers. All intellectual property rights in Third-Party Data remain with their respective owners. Your use of the Platform does not grant you any rights in Third-Party Data beyond those permitted by your Subscription.

9.1 As-Is Service

9.2 No Liability for Investment Decisions

To the maximum extent permitted by applicable law, Plutonal, its officers, directors, employees, shareholders, agents, contractors, and affiliates shall have no liability whatsoever, whether in contract, tort (including negligence), statute, equity, or otherwise, for:

• Any investment loss, trading loss, loss of profits, loss of revenue, loss of opportunity, or any other financial harm suffered by you or any third party, howsoever arising, in connection with your use of or reliance on the Platform or its Content
• Any errors, omissions, inaccuracies, or delays in any Content, including Third-Party Data
• Any interruption, suspension, or discontinuance of the Platform
• Any unauthorised access to your account or data that arises from your failure to maintain reasonable security practices
• Any loss or damage arising from your use of or inability to use the Platform for any reason
• Any indirect, incidental, special, consequential, exemplary, or punitive damages, however caused and whether or not Plutonal has been advised of the possibility of such damages

9.3 Aggregate Liability Cap

Notwithstanding anything to the contrary in these Terms, and to the maximum extent permitted by applicable law, Plutonal’s total aggregate liability to you arising out of or in connection with these Terms, the Platform, or any Content, regardless of the form of action and whether in contract, tort, or otherwise, shall not exceed the lesser of: (a) the total fees actually paid by you to Plutonal in the twelve-month period immediately preceding the event giving rise to the claim; or (b) USD $100 (one hundred United States Dollars).

9.4 Consumer Protection Laws

Nothing in these Terms is intended to exclude, restrict, or modify any right or guarantee that you have under applicable mandatory consumer protection law in your jurisdiction that cannot be lawfully excluded or modified by contract, including without limitation rights under US federal and state consumer protection statutes, EU consumer rights directives, UK consumer rights legislation, the Australian Consumer Law, Indian consumer protection law, or equivalent mandatory protections in any other jurisdiction. To the extent that such rights apply, Plutonal’s liability is limited to the maximum extent permitted by law.

12.1 Platform Changes

Plutonal reserves the right, at its sole discretion and at any time, to modify, suspend, or permanently discontinue the Platform or any feature or part of it, with or without notice. Plutonal shall not be liable to you or any third party for any such modification, suspension, or discontinuation.

12.2 Termination by You

You may terminate your account at any time by following the account cancellation process on the Platform or by contacting us at hello@plutonal.ai. Termination does not entitle you to any refund of fees paid, except as required by applicable law.

12.3 Termination by Plutonal

Plutonal may suspend or permanently terminate your access to the Platform with immediate effect, with or without notice and without liability, for any reason, including but not limited to:

• Breach of any provision of these Terms
• Fraudulent, illegal, or abusive use of the Platform
• Non-payment of subscription fees
• Any conduct that Plutonal reasonably considers harmful to the Platform, other users, or any third party
• Any requirement by a regulatory authority or court of competent jurisdiction

12.4 Effect of Termination

Upon termination of your account for any reason:

• Your licence to access and use the Platform immediately ceases
• All unused Credits are forfeited and are not eligible for refund
• Clauses 7, 8, 9, 10, 13, and 14 of these Terms shall survive termination and remain in full force and effect
• We may retain your personal information for the periods set out in our Privacy Policy and as required by applicable law

13.1 Governing Law

These Terms and any dispute or claim arising out of or in connection with them, their subject matter, or their formation (including non-contractual disputes or claims) shall be governed by and construed in accordance with the laws of the State of Delaware, United States of America, without regard to its conflict of law provisions. The United Nations Convention on Contracts for the International Sale of Goods does not apply to these Terms.

Plutonal Inc is incorporated under the laws of the State of Delaware. Delaware law governs the interpretation, enforceability, and performance of these Terms. This choice of law is reasonable and enforceable given Plutonal’s jurisdiction of incorporation, and is consistent with standard practice for Delaware corporations contracting globally.

13.2 Exclusive Jurisdiction

Subject to the arbitration provisions below, you irrevocably submit to the exclusive jurisdiction of the state courts of the State of Delaware and the United States District Court for the District of Delaware for the resolution of any dispute arising out of or relating to these Terms or your use of the Platform. You waive any objection to the exercise of jurisdiction by those courts on grounds of inconvenient forum or otherwise.

For users located in the European Union: Nothing in this clause prevents you from bringing a claim before your local courts as a consumer under applicable EU consumer protection law. For users located in the United Kingdom: Nothing in this clause prevents you from bringing a claim before UK courts as required under applicable UK consumer protection law. For users located in Australia: To the extent that non-excludable statutory rights apply under the Competition and Consumer Act 2010 (Cth) or other applicable Australian law, those rights are not affected by this clause. For users located in India: To the extent that mandatory provisions of Indian consumer protection law apply, those provisions are not affected by this clause.

13.3 Mandatory Informal Resolution

Before commencing any formal legal proceedings, the party raising the dispute must notify the other party in writing with a detailed description of the dispute and the remedy sought. Both parties agree to attempt to resolve the dispute in good faith through informal negotiation for a period of 30 days following receipt of such notice. This obligation is a condition precedent to the commencement of any formal legal action.

13.4 Binding Arbitration

If informal resolution is unsuccessful, any dispute arising out of or in connection with these Terms, including any question regarding their existence, validity, or termination, shall be finally resolved by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules, with the seat of arbitration in Wilmington, Delaware, USA. The arbitration shall be conducted in English. The arbitrator’s award shall be final and binding and may be entered as a judgment in any court of competent jurisdiction globally.

For claims below USD $10,000, you may choose to have the arbitration conducted solely on the basis of documents submitted to the arbitrator, without a formal hearing, unless the arbitrator determines otherwise.

13.5 Waiver of Class Actions

13.6 Limitation Period

To the maximum extent permitted by applicable law, any claim or cause of action arising out of or relating to your use of the Platform or these Terms must be commenced within one year after the claim or cause of action first arose. Claims not commenced within this period are permanently time-barred. Where local mandatory law imposes a different limitation period that cannot be contractually shortened, that period shall apply instead.

14.1 Entire Agreement

These Terms, together with the Privacy Policy and any additional terms applicable to specific features or promotions, constitute the entire agreement between you and Plutonal with respect to the Platform and supersede all prior agreements, representations, and understandings of any kind.

14.2 Severability

If any provision of these Terms is found by a court or arbitrator of competent jurisdiction to be invalid, illegal, or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, or if it cannot be so modified, it shall be severed from these Terms. The remaining provisions shall continue in full force and effect.

14.3 No Waiver

Our failure or delay in exercising any right, power, or remedy under these Terms shall not constitute a waiver of that or any other right, power, or remedy. A waiver of any breach of these Terms shall not be deemed a waiver of any subsequent breach.

14.4 Assignment

You may not assign, transfer, or novate any of your rights or obligations under these Terms without our prior written consent. Plutonal may assign or transfer these Terms, or any rights or obligations hereunder, to any affiliate or in connection with a merger, acquisition, corporate restructuring, or sale of assets, upon written notice to you.

14.5 Force Majeure

Plutonal shall not be liable for any failure or delay in performing its obligations under these Terms where such failure or delay results from any cause beyond Plutonal’s reasonable control, including but not limited to acts of God, war, terrorism, civil unrest, labour disputes, governmental action, internet or telecommunications outages, cyberattacks, pandemics, or other events of force majeure. This clause does not affect your obligation to pay any fees due.

14.6 Relationship of the Parties

Nothing in these Terms creates or shall be construed to create any partnership, joint venture, agency, franchise, employment, or fiduciary relationship between you and Plutonal. You have no authority to bind Plutonal in any way.

14.7 Notices

Notices to Plutonal must be sent to hello@plutonal.ai or to our registered address at Plutonal Inc, 1209 Orange Street, Wilmington, Delaware 19801, USA. Notices to you will be sent to the email address registered to your account. Email notices are deemed received 24 hours after sending, provided no delivery failure notification is received.

14.8 Amendments to These Terms

We may update these Terms from time to time. When we do, we will post the revised Terms on the Platform with a new effective date and will notify registered users by email at least 14 days before material changes take effect. Your continued use of the Platform after the effective date constitutes your acceptance of the revised Terms. If you do not accept revised Terms, you must cease using the Platform before the effective date. We will seek fresh consent where required by applicable law.

14.9 Language

These Terms are drafted in English. If these Terms are translated into any other language, the English version shall prevail in the event of any conflict or inconsistency.

14.10 Rights of Third Parties

A person who is not a party to these Terms has no right under the Contracts (Rights of Third Parties) Act 1999 (where applicable) or otherwise to enforce or enjoy the benefit of any term of these Terms.